I hate wizards

I was having trouble with my wireless connection in windows and went through about three or four of those damned help and support wizard programs to try to solve the problem and I realized that I had never successfully treated a problem in windows through one of those wizards. It's always the first thing you find when you want to add a new printer or repair some network connection or anything like that, but it never works. Whenever I do solve the problem, it's by googling an error message or symptom and reading what other people did on some discussion somewhere in the nether regions of the interweb. It's just frustrating that windows itself doesn't ever seem to be able to correctly identify the problem it is having. OSX has it's fair share of snags, but at least I never have to have my hopes smashed each and every time I initially attempt to solve a problem.